RIS Services User Manual


These are the User Manuals for Wash U IT Research Infrastructure Services (RIS) You can find more information about RIS and its services:

RIS Product Launch Stages

Early Access

Early-access features are limited to a closed group of testers for a limited subset of launches. Participation is by invitation only. These features may be unstable, change in backward-incompatible ways, and are not guaranteed to be released. There are no SLAs provided and no technical support obligations.


Alpha is a limited-availability test before releases are cleared for more widespread use. Our focus with alpha testing is to verify functionality and gather feedback from a limited set of customers. Typically, alpha participation is by invitation and subject to pre-general-availability terms. Alpha releases don’t have to be feature complete, no SLAs are provided, and there are no technical support obligations. However, alphas are generally suitable for use in test environments.


At beta, products or features are ready for broader customer testing and use. There are no SLAs or technical support obligations in a beta release unless otherwise specified in product terms or the terms of a particular beta program.

General Availability

General availability products and features are open to all customers, covered by the RIS SLAs, and are ready for production use.


Deprecated features are scheduled to be shut down and removed.

Note: Depending on product maturity and engineering needs, a RIS product or feature may not go through every launch stage, and the time between launch phases may vary.