.. _`ris-jira-provisioning`:

=======================
Requesting RIS Services
=======================

.. contents::
   :depth: 1
   :local:

Overview
--------

This document serves as a guide on how to request services via
the `Service Desk <https://servicedesk.ris.wustl.edu>`__

.. _`ris-request-storage`:

Request RIS Data Storage Platform Service
-----------------------------------------

From the Service Desk `website <https://servicedesk.ris.wustl.edu>`__,
select the **Storage Platform** option on the left and click the link
to **Activate a new storage allocation**, outlined in red below.

.. image:: images/ris-jira-storage.png

You will be presented with a form that needs to be completed before
your Data Storage Platform Service can be activated. While most field
and options are self-explanatory, there are some fields and options
that can cause confusion. These are explained below.

.. note::

   Please ensure that no option is left on the default ``None`` selection.

Storage Tier
############

.. image:: images/ris-jira-storage-tier.png

For this option, please select the storage tier, (Active or Archive),
that you wish to activate service for. The differences between each
storage tier are outlined on our `website <https://ris.wustl.edu/services/research-storage/>`__.
If you will be consuming more than 5 TB of storage space, the rates
for storing more than 5 TB of data can be found on the Data Storage
Platform `rate sheet <https://wustl.box.com/s/flqip0b0npzqqoopzv72k86m01bp3pc0>`__.

Storage Billing Options
#######################

.. image:: images/ris-jira-storage-billing.png

For this option, please select the type of billing you desire.

- ``Consumption``: Pay only for storage that is consumed, not allocated.
  - Only pay for storage consumption above the free 5 TB.
- ``Subscription``: Substantial savings for subscriptions in 100TB increments.

Please see our `website <https://ris.wustl.edu/services/research-storage>`__
for more information on the RIS Data Storage Platform.

.. _`ris-request-compute`:

Request RIS Scientific Compute Platform Service
-----------------------------------------------

From the Service Desk `website <https://servicedesk.ris.wustl.edu>`__,
select the **Scientific Compute Platform** option on the left and click the link
to **Activate Compute Services**, outlined in red below.

.. image:: images/ris-jira-compute.png

Compute Billing Options
#######################

.. image:: images/ris-jira-compute-billing.png

For this option, please select the RIS compute model you wish to
activate.

- ``General``: Jobs are scheduled in a “best effort” fashion as resources are available.
- ``Subscription``: Pre-pay for compute per month in advance and receive priority access to available resources.
- ``Consumption``: Pay for on-demand access to compute resources

Please see our `website <https://ris.wustl.edu/services/compute/resources/>`__ for more information
on the different compute models, including a link to the `rate sheet <https://wustl.box.com/s/dwmwgnpctqeqjhxanfi4e5yw24626zmx>`__.