Storage FAQ
===========

.. contents::
   :depth: 2
   :local:

.. _`ris-storage-troubleshoot-faq`:

Troubleshooting your connection to Storage
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If you are experiencing issues maintaining a stable connection to your storage allocation, please visit
the storage service troubleshooting page.

.. toctree::
   :maxdepth: 1

   storage-troubleshooting

How do I know what Wash U Network I or my lab is on?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

.. _`ris-network`:

The RIS team supplies a *Speedtest* application that will report the IP address of
the browsing computer. Visit `the Speedtest URL <https://speedtest.ris.wustl.edu>`__.

.. image:: ../images/speedtest.png

What are the ways I can access data in the Storage Service?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

.. _`ris-storage-access`:

At the time of this writing, you can access storage service Allocations via:

* SMB mounts from MacOS, Linux, and Windows.
* Globus Data Transfer endpoints.
* POSIX filesystem access within the RIS Compute Service (See :ref:`the RIS Compute Service <ris-compute>`).

What are the Storage and Archive policies?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

- These policies can be found :ref:`here. <compute-data-policies>`